FAQs

We know you have many questions and we have answers to the ones about the Internet. We are working on a comprehensive list of questions and answers and will post them very soon. Send us an email with your Internet questions and we will get back to you with the answers. 

Call us at: 903-626-8133
Email us at: info@cougarwifi.com

Cougar WiFi has a dedicated gigabit fiber connection to the Internet. All our Internet traffic travels through this fiber backbone to the rest of the world. We distribute this Internet connection to our customers with cutting-edge equipment that uses very high frequency (2 to 5 gigahertz) carrier waves to deliver very high-speed data rates to customers, even in remote locations where typical, wired Internet connections are never going to be available. This equipment is extremely low power (usually 1 watt or less) and does not interfere with any other type of communications equipment that may be operating in the area. It also provides exceptionally dependable connections to the Internet that are immune from the typical sources of service interruptions. Wireless broadband Internet equipment has evolved over the past decade due to the incredible pervasiveness of the Internet around the globe. Many places will never have the communications infrastructure we all take for granted in the USA so wireless is the only way to get Internet to them. Huge investments have been made in the development of this technology and now we can reap the rewards right here in the country around Jewett, TX! All you need is a small antenna (dish) mounted to your house, tree, tower, etc. that can ‘see’ one of our towers, and voila, you’ve got Internet! All transmissions between all of our equipment are encrypted so only you can see what data is flowing into and out of your homes. Never worry about any of your sensitive data falling into the wrong hands. It is invisible to everyone else but you! Cougar WiFi provides higher speeds than DSL or Satellite Internet and does not slow down during peak hours when everybody is watching a movie on Netflix or YouTube. Video chat with your clients, friends, or family anytime you like without worry because you get unlimited data with Cougar WiFi.


Most people in and around a 1,000 square mile area in NW Leon County are within our coverage area. We must be able to mount a dish somewhere on your property that has a clear line of sight back to one of our towers. Tall trees and hills can block one tower, but another tower may be visible in another direction. Give us a call or send us an email to schedule a site visit and we will come out and make a determination of what it will take to get you connected to Cougar WiFi and make your world a lot more fun!

We are a local, home-grown company dedicated to providing a valuable service that people truly depend on in a fair and honest way. We understand how important the Internet has become and we live in the same place you do. We use the same Internet service too. We really do care about our customers. We are NOT a company from some big city with technicians and customer service reps from who-knows-where that really don’t care about you.

Wi-Fi is the name of a wireless networking technology that uses radio waves to provide high-speed network and Internet connections. The Wi-Fi Alliance, the organization that owns the Wi-Fi (registered trademark) term specifically defines Wi-Fi as "wireless local area network (WLAN) products that are based on the Institute of Electrical and Electronics Engineers' (IEEE) 802.11 standards." Initially, Wi-Fi was used in place of only the 2.4GHz 802.11b standard, but the Wi-Fi Alliance has expanded the generic use of the Wi-Fi term to include any type of network or WLAN product based on any of the 802.11 standards, including 802.11b, 802.11a, dual-band, and so on, in an attempt to stop confusion about wireless LAN interoperability.

Wi-Fi works with no physical wired connection between sender and receiver by using radio frequency (RF) technology, a frequency within the electromagnetic spectrum associated with radio wave propagation. When an RF current is supplied to an antenna, an electromagnetic field is created that then is able to propagate through space. The cornerstone of any wireless network is an access point (AP). The primary job of an access point is to broadcast a wireless signal that computers can detect and "tune" into. In order to connect to an access point and join a wireless network, computers and devices must be equipped with wireless network adapters. Wi-Fi is supported by many applications and devices including video game consoles, home networks, PDAs, mobile phones, major operating systems and other types of consumer electronics. Any products that are tested and approved as "Wi-Fi Certified" (a registered trademark) by the Wi-Fi Alliance are certified as interoperable with each other, even if they are from different manufacturers. For example, a user with a Wi-Fi Certified product can use any brand of access point with any other brand of client hardware that also is also "Wi-Fi Certified". Products that pass this certification are required to carry an identifying seal on their packaging that states, "Wi-Fi Certified" and indicates the radio frequency band used (2.5GHz for 802.11b, 802.11g, or 802.11n, and 5GHz for 802.11a).

A common misconception is that the term Wi-Fi is short for "wireless fidelity." This is not the case. Wi-Fi is simply a trademarked term meaning IEEE 802.11x. The false notion that the brand name "Wi-Fi" is short for "wireless fidelity" has spread to such an extent that even industry leaders have included the phrase wireless fidelity in a press release. You'll also find references to Wi-Fi being short for wireless fidelity on a number of well-known and respected technology-focused publications and websites. The truth is, Wi-Fi isn't short for anything — and it never was. The current confusion seems to stem from a brief period early in the days of the Wi-Fi Alliance when a regrettable tag line was added that stated, 'The Standard for Wireless Fidelity.' This was not part of the original name and was not created by Interbrand, but it was added as an afterthought in an attempt to help users make sense of the new and somewhat nonsensical word, Wi-Fi.

phone

903-626-8133

email

info@cougarwifi.com